faq F.A.Q



We're always here to help, check out our FAQ below for some commonly asked questions or contact us anytime for any questions or concerns.


What is the size of a greeting card?

The standard greeting card size is 20cm x 20cm (approx. 8" x 8"). It's also small and thin enough to be mailed through regular mail.


How long does shipping take?

Shipping typically takes between 2-5 business days.


What types of video/picture/audio files can I use?

Almost anything! Our cards support almost any type of standard video/picture/audio format you throw at it. Especially anything from your iPhone, Android or any other mobile device.


How long can my video be?

Depending on the type of video you use, you could have a video up to a whopping 1 hour long!


My video is too large, what can I do?

Not a problem, we offer an online tool and helps setup your video so that it fits perfectly in your card. Check out the tool here.


How long does the battery last?

With the card just sitting on the shelf, it should last a solid 6 months or more with needing a recharge. We constant use you would get a a few hours of playback. Way more then enough considering the average video length is only a couple minutes.


Can I get a custom cards made with my own design?

Yes, we can most definitely create custom designed cards just for you. Check out our custom cards page here.



Still have questions or concerns? Feel free to contact us.








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